There is a balance, there is nothing wrong with asking if you're going to put the effort in. The problem comes when the person asks and doesn't actually try. A good analogy is if my little brother wants to climb a tree but isn't tall enough, I give him a push up and he just holds the branch but puts no effort into actually getting up himself so ofcourse fails. I as the helper can push him so far but if he's not willing to put the effort in he will get nowhere.
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