Quote:
Originally Posted by Paperclip
Im the most "Must Know" person on LB why wouldnt i write it?
Think before you speak, boy.
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Stop blowing hot air up your own ass jesus !!!!
I like doox's idea of rule writing something up besides the point .... More to the point is that hub if ya like for the noobs with a some experienced members on hand to be there to guide these new members threw ....
LB's primary problem is keeping the new members active we get shit loads of new members but they never stick around ....
It's the sticking around we need to work on and a hub with members to advise shit would be amazing ...
Lets look at a company called apple ....
Customer service ... Spend billions on it ... Genius Bar .... Appointments to see experts and get advice etc ... This is the attitude we need ...
I myself am a retail manager with 10 years experience in the customer service department and i understand the journey of a customer from first impression to there final transaction the journey along the way is what defines there experience
Lets look at this website what do we do for these new members once they have joined us ??? Nothing ... We expect them to find there way lets look at that ina customer service realm if you walked into one of my shops and all my staff ignored you would you buy anything if when you had choose something and came to the cash desk and no one was there to serve you would you buy anything ??,,
I truly believe there are some serious basics in terms of customer satisfaction we could implement on this site to help us maintain that loyalty and steady flow of new members ....
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Pugz if you ever want to utilise my expertise in customer service im more than happy to discuss some basics with yall and some basic marketing techniques my company imply on a regular basis .....